New reporting system

Discussion in 'Server Updates' started by SuperMonis, Jun 17, 2017.

  1. SuperMonis

    SuperMonis Server Owner
    Owner

    Joined:
    Jun 18, 2015
    Messages:
    596
    Likes Received:
    966
    Hi all,

    Today I'm proud to present the new reporting system that has taken quite some time to get working. In this post I'll be explaining how it works for both normal players and staff members. Note: Currently reporting local chat messages will not work, this will be fixed in the next few days. If a report is accepted then every player that reported the user will get mail from the server letting them know that their report was accepted. Please note that creating up to 5 false reports will prevent you from using the report feature. The server will also send you mail if your report was marked as false.

    In the screenshot below, a player can be seen saying "basicaly sucks" so you can click on the message to report it like this:
    [​IMG]

    This will bring up a menu where you can either confirm the report or cancel it in case you clicked on the message by accident:
    [​IMG]
    [​IMG]

    And that's all you need to do to report a message now. Everything else that will be mentioned beyond this point is focused towards staff.

    Staff changes - Most of these changes will be explained in staff chat

    When using a certain command a GUI will open up with heads of all the reported users, hovering over the head will display the username of the reported player along with the message that was reported. If the same message is reported by multiple people then a counter will show and the list will order the reports starting from the highest count.
    [​IMG]

    Clicking on the head of the reported player and message will then bring up a menu where staff can decide to either confirm a report, dismiss a report or mark a report as false.
    [​IMG]
    [​IMG]
    [​IMG]

    By clicking on the green wool to confirm the report another menu will appear where you will be able to input the reason for the punishment. After that, you just need to click on the paper to confirm the punishment reason.
    [​IMG]
     
    • Like x 7
    • Agree x 1
    • Informative x 1
    • Useful x 1
    • Creative x 1
  2. Zulrain

    Zulrain Chat Moderator
    Chat Moderator

    Joined:
    Jun 4, 2016
    Messages:
    2,191
    Likes Received:
    1,595
    Excited for this new feature Monis! Nice job to anyone that helped that feature work. :)
     
    • Like Like x 1
  3. iiDecade

    iiDecade Active Member

    Joined:
    Sep 18, 2016
    Messages:
    989
    Likes Received:
    65
    What a good idea. Does it work for tempbans and bans too?
     
  4. Vintxge

    Vintxge Active Member

    Joined:
    Apr 1, 2016
    Messages:
    687
    Likes Received:
    70
    i had no clue what the feature meant when i saw it, awesome feature.

    rip aly tho xD
     
  5. kayayadeakamatsu

    kayayadeakamatsu Well-Known Member

    Joined:
    Oct 7, 2015
    Messages:
    3,980
    Likes Received:
    1,801
    make triple sure you have enough exp points for the report tho
     
    • Funny Funny x 1
    • Winner Winner x 1
  6. 144

    144 Chat Moderator
    Chat Moderator

    Joined:
    Nov 17, 2015
    Messages:
    1,028
    Likes Received:
    425
    Maybe he was just in a match of rocket league with her? @BasicAly
     
    • Like Like x 2
    • Funny Funny x 1
    • Winner Winner x 1
  7. Orange_Phaidon

    Orange_Phaidon Active Member

    Joined:
    Mar 1, 2016
    Messages:
    616
    Likes Received:
    63
    I know that there is also a command /report now too so what it says for you too enter is /report [user] [message] are we supposed to put in the message or the reason or for griefs or what.
     
  8. SuperMonis

    SuperMonis Server Owner
    Owner

    Joined:
    Jun 18, 2015
    Messages:
    596
    Likes Received:
    966
    You only need to click on the message and confirm it via the gui, using the command that is executed manually wouldn't work so no need for putting in a reason or anything. This isn't designed to deal with griefing but rather the chat messages.
     
  9. youareterrifying

    youareterrifying Well-Known Member

    Joined:
    Jun 19, 2015
    Messages:
    5,021
    Likes Received:
    2,909
    A couple questions...

    1. Would you have to report spam via the old system? If not, I'm not sure how reporting spam in the new system would work because it doesn't seem to indicate if messages are in the same chat frame or not.

    2. Some rules vary on whether it's said in a certain channel.
    + No Violent Talk in Global Chat - (Such as saying you want to harm/kill another player, discussion of suicide, violent roleplays, or anything else with violent intent)
    + No Encouraging Spam - (Such as saying "say 123 to adopt a girl" or "say 678 if you love minecraft." Does not apply to local. advertisement chat or /msg)
    + No Advertising in /Global - Users advertising (skin comps, builds, roleplays, dating centres, etc) in global may first be asked to move to /advertising. Continuing to advertise in /global may result in a mute. This is at the online staff members' discretion.
    If reported for advertising in global three times, users may be muted. This is at resolving staff members' discretion
    Same/similar messages - 3+ of the same/similar message by one user within the chat frame in /global or /server
    Local Spam - 5+ of the same message within the chat frame in local chat is punishable. /punish <user> Spam in /local

    and more
    For when local reporting is available, how would the staff member know if it's in the right chat channel to be punishable?

    Maybe it would also be good for the report to have more details, if possible.

    Sorry for double posting but I couldn't edit my last one.

    3. How does a staff member know who reported the player? Or is promoting players mostly based on answering questions now?
     
    #9 youareterrifying, Jun 18, 2017
    Last edited by a moderator: Jun 18, 2017
  10. SuperMonis

    SuperMonis Server Owner
    Owner

    Joined:
    Jun 18, 2015
    Messages:
    596
    Likes Received:
    966
    Report spam with the forums, though the chat filter should already block most of it.
    The channel the message was said in will be included with the reported message (probably by Monday)
     
    • Like Like x 1
  11. uhlecksa

    uhlecksa Well-Known Member

    Joined:
    Nov 17, 2015
    Messages:
    544
    Likes Received:
    1,604
    ofc thats the chat example you use hah
     
  12. Selfehh

    Selfehh Active Member

    Joined:
    Jan 15, 2016
    Messages:
    550
    Likes Received:
    76
    Great job on this feature! Really like this and I love how the server's getting more and more helpful to players.
     
  13. Nathance

    Nathance Active Member

    Joined:
    May 8, 2016
    Messages:
    385
    Likes Received:
    229
    Was that person serious or
     
  14. Fruiteh_

    Fruiteh_ Member

    Joined:
    Aug 18, 2015
    Messages:
    37
    Likes Received:
    3
    So if report is false will you be able to earn the report message feature back after 5 flags or no?
     
  15. Vintxge

    Vintxge Active Member

    Joined:
    Apr 1, 2016
    Messages:
    687
    Likes Received:
    70
    After 5 false reports you can no longer use the feature
     
  • About Us

    We're currently one of the largest creative servers available. We offer large plots, WorldEdit upon voting, roleplays, cross-server chat for communication no matter which server you're on and much more! Why not say hello to us at creativefun.eu
  • Quick Navigation

    Open the Quick Navigation

  • Store

    The owners and developers work very hard to make sure new features are added that will bring an enjoyable experience for all users. Support us in bringing brand new ideas and features to the server.

    Visit the store